Preparing for an AI-driven future. Discover what strategies, structures, and talent business leaders need to put in place to prepare their organizations for an AI-driven future. With the expertise of our engineers, like Matt Douglass, we help connect employees, and customers anytime, anywhere.
Matt Douglass
Senior Director of Solution Engineering
Matt Douglass is the Senior Director of Solution Engineering at CBTS. He specializes in complex customer requests, multi-location networks, and mission-critical SD-WAN, SASE, and Cloud Security solutions. Matt leads a team of Solution Engineers focused on UCaaS, SD-WAN, Cloud Networking, and Cybersecurity in the Channel. Matt has been in the Voice and IT Service Industry for over 30 years, including 16 years at CBTS. Matt’s previous roles at CBTS have included product management, enterprise sales, and channel management. In 2000, Matt founded the first independent ADSL Internet Service Provider in Indianapolis, which CBTS purchased in 2008.
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UCaaS
CBTS is a Cisco Gold Integrator and Provider, as well as a certified Microsoft Solutions Partner for Modern Work. When delivered with the precision and expertise of CBTS engineers, collaboration solutions like Webex and Microsoft Teams can replace many traditional conferencing engagements across a spectrum of industries while keeping teams engaged. Learn More
SD-WAN
Reduce MPLS costs and gain excellent QoE. Cloud-based SD-WAN leverages lightweight edge appliances to deliver QoE for customers' applications over low-cost transport. Learn More
NaaS
Replace or upgrade your current infrastructure with this fully managed and scalable Cisco Meraki or Juniper Mist utility service, which include SDN & UTM Firewall, Switching, and Wi-Fi with Analytics. Learn More
Contact Center
Engage with customers via their preferred platform: web chat, email, social or video. Learn More
Collaboration
Enhance productivity everywhere and extend your footprint and reduce travel time. Learn More
Cloud Solutions
In an era where technological advancements drive rapid changes, outsourcing cloud services is a strategic move that enables businesses to leverage the latest innovations in a cost-effective manner. Our certified experts are here to help you at each stage of your cloud journey. Learn More
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Security
Untested enterprise security is a risk for your bottom line and customer loyalty. As work becomes increasingly remote and consumers demand to do more business online, it’s important that you employ the latest in security technology solutions. Managed security solutions from CBTS provides the latest in cyber and cloud security optimized to respond to the latest threats and keep your information safe. Learn More