In this episode of The Q&AI Podcast, Juniper’s Bob Friday sits down with Jon Lloyd, Field CTO at CBTS, to discuss how Managed Service Providers are evolving through AI. Artificial intelligence is redefining what’s possible for Managed Service Providers and the enterprises they support. With AIOps, large language models, and agentic AI, organizations can transform operations from reactive to predictive, reducing noise, improving performance, and delivering faster issue resolution. CBTS is helping businesses harness these tools to create autonomous, self-optimizing networks that stay resilient amid constant change. By combining automation with human expertise, CBTS shows how AI can enhance trust, transparency, and service quality instead of replacing people.
CBTS empowers enterprises to accelerate digital transformation with intelligent, adaptive managed services.
