Join Katie and Matt as they walk through a complex, partner-led opportunity involving a large hospital system. With over 250 locations and 1,000+ beds, the hospital needed to move away from outdated PRI lines and Avaya PBX systems. CBTS came in with SIP trunking solutions, professional services, and Avaya upgrades to streamline communications, save money, and integrate with Genesys GCCX for seamless extension-to-extension dialing and 911 capabilities. They also explore future phases, including UCaaS opportunities with Webex or Microsoft Teams. This video highlights the expertise and innovative solutions CBTS brings to their clients.
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS is the trusted partner businesses need to thrive in the application era.